Policies
The terms, in full, before the first order.
Four documents. They are written to be read rather than clicked past, and each one states the reasoning next to the rule — particularly where the rule costs you something, like a payment rail that cannot be reversed or a vial that cannot come back into the lot chain.
Policy
Terms of sale
What these products are for, who may buy them, when title passes, and the limits of what we warrant. Research use only, Utah law, and an acknowledgment recorded with every order.
Published 2026-08-17
Policy
Shipping
Domestic US only, ambient transit for lyophilized material, plain tamper-evident packaging, and state restrictions enforced at checkout rather than at the packing bench.
Published 2026-08-17
Policy
Refunds
Cryptocurrency payments cannot be reversed, so a refund is store credit or a new transfer — never a chargeback. What we make right always, and why a returned vial cannot go back on the shelf.
Published 2026-08-17
Policy
Privacy
Every field we collect, with the reason next to it. What stays in your browser, what the payment processor sees, how long records are kept, and the two things we cannot delete.
Published 2026-08-17
Contact
Anything these do not answer
Email jd@juicedrats.com. A person reads it, and it is the only support channel we run. We answer within two business days.